FAQs

Who are we?

Go Sweets is the UK’s largest online sweet shop, specialising in the sale of sweets, chocolate, drinks and snacks

Do I need to be a business to shop online with you?

No! And we have no minimum order amount

Do I need to register.

You do not need to register to shop with us online, but creating an online account allows us to securely store your address and order information making it easier for you the next time you shop. 

Do your prices include VAT?

Our prices do include VAT. 

Do you sell overseas?

Yes, delivery options will be available at checkout

How long will my order take to be delivered?

Just before you place your order you will provided with a range of delivery options, standard delivery is 2-4 business days and express delivery is 1-2 business days . Please see our delivery page for further details.

Can I return my order?

Sure thing, we offer free returns through our returns portal. Please log in and follow the on screen instructions https://www.gosweets.co.uk/apps/parcelpanel-returns

How can I contact you?

Our contact details are below, or head to our contact page.

GO SWEETS LIMITED,

4th Floor, Silverstream House,

45 Fitzroy Street,

Fitzrovia, London,

W1T 6EB

Call us on 0330 133 3445

Lines open 9am- 8pm, 7 days a week.

help@gosweets.co.uk